Observe the problem
Is it a Hardware problem or a software problem? What we’re you doing while the problem occured? Did this happen in sometime recently? Did you added or installed something in the computer? Did you install a new software ? Did you add a new Hardware device? When you restarted your computer, Did the problem go away?
Define the problem
Try to find out what is the cause of the problem by checking out possible problems by the process of elimination narrowing it down until you eventually find it. Does the problem occur in one program, but not others? If the computer is networked, is the problem system-wide, or specific to that machine? Does it happen every time, or only under certain circumstances? Do you get error messages that give you clues or tell you outright what the difficulty is?
Solve the problem
First , try by restarting the computer, then check the power cable connections. Listen to the beep the computer makes during boot up. Try to look for error messages
Before you tackle a more serious approach to troubleshooting check your computer’s warranty date. If it’s still under warranty contact the manufacturer for repairs, solutions and if need be replacement.
